Helpdesk Level 2 support | Fulltime

Two95 International Inc.(1 year ago)

Cherry Hill, NJOnsiteFull TimeSenior$115,760 - $156,760 (estimated)Information Technology

About this role

A Helpdesk Level 2 Support role providing second-level technical assistance and serving as an escalation point for more complex end-user issues. The position is a full-time, on-site role based in Cherry Hill, NJ supporting the client’s IT environment and ensuring systems remain operational and compliant.

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Required Skills

Troubleshooting
Hardware Support
Software Support
Network Support
Ticketing Systems
System Configuration
Maintenance
User Training
Escalation
License Compliance

+1 more

Qualifications

Bachelor's Degree
CompTIA A+

About Two95 International Inc.

two95intl.com

Two95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.