Pacific Office Automation
The Helpdesk Manager oversees the successful delivery of IT managed services customer helpdesk operations, ensuring timely and accurate support. This role involves managing the helpdesk team, mentoring staff, and developing performance metrics to improve customer experience. The position requires strong technical expertise combined with leadership abilities to resolve complex issues and drive continuous improvement.
Pacific Office Automation simplifies office technology for 40,000+ businesses — managed print, managed IT, unified communications, and cybersecurity solutions, backed by over 50 years of expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pacific Office Automation.
Pacific Office Automation didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role