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© All Rights Reserved. ApplyBlast.com
Viavi Solutions, LLC
The Helpdesk Shift Lead manages IT support center activities and personnel, ensuring operations align with established procedures and practices. This role involves monitoring support performance, recommending enhancements, and selecting and developing personnel for efficient function operation. The position requires hands-on technical troubleshooting, queue management, and team coaching to deliver high-quality end-user support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Viavi Solutions, LLC.
Viavi Solutions, LLC didn’t post a salary, so this is our estimate from similar listings.