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Universi05P4
The HelpDesk Supervisor ensures high-quality, high-touch IT service delivery to the Rotman community by overseeing the HelpDesk support team and analyzing ServiceNow data for continuous improvement. This role involves managing staff scheduling, task delegation, and serving as the primary technical resource for the IT Technical Support group. The position also requires coordinating IT service delivery with internal and external partners while managing end-user hardware, software, and security programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Universi05P4.
Universi05P4 didn’t post a salary, so this is our estimate from similar listings.