The Garam Group
The Helpdesk Support Engineer will join a team to provide outstanding technical support by managing incoming requests, handling ticket queues, and assisting clients over the phone. This role involves remote support, system monitoring, and on-site assistance for office moves and configurations. The position requires a customer-first mindset, strong attention to detail, and the ability to explain complex topics clearly.
Friendly, reliable, and trusted IT services in Syracuse & Central New York. Partner now with The Garam Group for seamless, stress-free tech support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Garam Group.
The Garam Group didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role