Murtech
The Tier One Help Desk Technician serves as the first point of contact for clients, providing white glove technical support for IT-related issues to ensure system operation and client satisfaction. This role involves troubleshooting hardware, software, and network problems across Mac and PC platforms while maintaining accurate records in the ticketing system. The technician collaborates with the IT team to resolve customer issues promptly and meets established performance metrics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Murtech.