Helpdesk
Blendata(4 days ago)
About this role
This role provides technical support and troubleshooting assistance to users remotely via phone, email, and MS Teams. The position involves analyzing issues, documenting details, and coordinating with advanced support levels to resolve system problems, ensuring a smooth user experience.
Required Skills
- Troubleshooting
- Customer Support
- Remote Support
- Problem Analysis
- Communication
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