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© All Rights Reserved. ApplyBlast.com
United Way of Greater Houston
The HELPLINE Supervisor provides oversight and support to Call Specialists and manages the dashboard for the 211 Texas/United Way HELPLINE during weekend evening and night shifts. This role involves coordinating helpline staffing to meet call volumes, monitoring calls for quality assurance, and providing guidance and technical support to staff. The supervisor also assists with high call volumes by providing information and referrals on health and human services to individuals in need of assistance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for United Way of Greater Houston.
28% above the average for this role
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