Hiring L2 Support Expert

Two95 International Inc.(4 years ago)

RemoteFull TimeSenior$136,235 - $183,156 (estimated)Customer Support

About this role

An L2 Support Expert within the Global Customer Support organization focused on software platforms and customer-facing technical issues. The role acts as a technical liaison between customers and product teams and supports complex platform environments.

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Required Skills

Troubleshooting
Application Support
NoSQL
Linux
Unix
JSON
XML
REST API
Git
JavaScript

+10 more

Qualifications

ITIL Certification

About Two95 International Inc.

two95intl.com

Two95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.