Hospitality Operations Manager
Dorsia
About this role
Dorsia is hiring a Hospitality Operations Manager to lead and scale global support operations, owning the end-to-end member and restaurant experience while managing a distributed team. The role is a player‑coach position focused on building operational infrastructure, driving systems and automation, and partnering across teams to improve service quality and efficiency. The manager will also oversee workforce planning and performance metrics to ensure 24/7 coverage across regions.
Skills
About Dorsia
dorsia.comDorsia is a members-only platform that gives users access to coveted reservations at the most in-demand restaurants and events worldwide. It focuses on hard-to-get bookings and curated experiences in major cities—from New York, LA and Miami to Dubai and St. Tropez. The service is built for members seeking exclusive dining and event access and streamlined concierge-style convenience.
Recent company news
Cool HuntingDorsia’s New Culture Calendar
2 weeks ago
The Business JournalsMusic-themed taco spot debuts in Brickell, Vietnamese eatery joins the Grove while Palm Beach welcomes Eataly and Dorsia (Photos)
Dec 26, 2025
Business TravellerInside man: Dorsia’s Marc Lotenberg unites community for the new nightlife
Sep 27, 2025
Refresh Miami8+ things to know in #MiamiTech: Rapid Innovation Accelerator names director, plus news about UrbanLink, Brightline, DermaSensor, Dorsia, tech jobs & more
May 20, 2025
The TimesThis man can get you into any restaurant (for a price)
May 23, 2025
About Dorsia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Dorsia.
Salary
$110k – $150k
per year