Hospitality Supervisor - Front Office

The Hospitality Supervisor - Front Office oversees the daily operations of the front desk, rooms control, and PBX while maintaining positive relationships with other departments. This role involves supporting the General Manager's vision, implementing service initiatives, and ensuring compliance with corporate standards through internal audits and staff development. The supervisor acts as a visible leader, managing guest satisfaction, handling operational tasks, and stepping into various roles as needed to support the resort's success.