Melco Resorts Philippines

Host, Patron Loyalty and Services

Melco Resorts Philippines(5 months ago)

MacauOnsiteFull TimeJunior$39,527 - $54,033 (estimated)Guest Services
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About this role

A Host on the Patron Loyalty and Services team serves as the frontline ambassador for guests and loyalty members, representing the brand and ensuring a welcoming customer experience. The role supports loyalty program engagement and coordinates with internal teams to facilitate personalized service and retention. It involves regular interaction with patrons to promote program benefits and gather feedback to improve service offerings.

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Required Skills

  • Customer Service
  • Guest Relations
  • Loyalty Programs
  • Communication
  • Point Of Sale
  • Cash Handling
  • Problem Solving
  • Teamwork

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