Host Support Advocate

PadSplit(23 days ago)

RemoteFull TimeMedior$60,000 - $70,000Customer Support

About this role

PadSplit is seeking a Host Support Advocate to provide problem-solving, conflict resolution, and trusted support to its hosts, ensuring fair and empathetic outcomes in complex situations. The role involves multitasking across policy interpretation, investigation, and communication, supporting the company's mission for affordable housing. It offers an opportunity to work remotely within a mission-driven organization.

View Original Listing

Required Skills

Customer Success
Investigation
Conflict Resolution
Communication
Empathy
Problem Solving
Policy Interpretation
Cross-Functional Collaboration
Critical Thinking
Documentation

About PadSplit

padsplit.com

PadSplit is a managed shared‑housing platform that offers affordable, furnished rooms and weekly rentals in modern, community homes. Listings include utilities, Wi‑Fi, laundry access and value‑added services like 24/7 telemedicine, with rooms starting around $119/week. PadSplit handles property management and streamlined move‑in to make safe, cost‑effective housing accessible. It targets working adults and community members who need flexible, short‑term or transitional housing with predictable weekly payments.

View more jobs at PadSplit →