San Manuel Casino

Hotel Front Desk Associate

San Manuel Casino(1 month ago)

Highland, CAOnsiteFull TimeMedior$44,027 - $60,773 (estimated)Front Desk / Guest Services
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About this role

The Front Desk Associate supports the Supervisor, Front Desk in administering front desk operations to deliver Best in Class customer service under Forbes Travel Five Star guidelines. The role involves interacting with guests before, during, and after their stay to build rapport and maintain professional relationships while representing the hotel. The position is highly visible and contributes to the overall guest experience and hotel reputation.

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Required Skills

  • Customer Service
  • Communication
  • Multitasking
  • Organization
  • Computer Literacy
  • Problem Solving
  • Conflict Resolution
  • Detail Oriented
  • Time Management

Qualifications

  • High School Diploma
  • GED
  • Gaming License (Possible)

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