Hotline Operations Manager
Caseiq
About this role
The Hotline Operations Manager at Case IQ oversees the performance, implementation, and ongoing improvement of hotline services that are integrated with the company's case management platform. The role combines operational management, vendor oversight, and strategic initiatives to ensure the hotline service is reliable, scalable, and aligned with customer objectives.
Skills
About Caseiq
caseiq.comCase IQ is an AI-powered case management and compliance platform (founded in 1999) that streamlines intake, investigations, and reporting for whistleblower hotlines, fraud, ethics, HR, and risk matters. Its offerings combine secure hotline services, configurable intake and investigation workflows, and analytics to surface insights, automate processes, and support regulatory compliance. Built for enterprise customers and trusted by global organizations, Case IQ focuses on reducing manual work and improving resolution times through automation and reporting.
About Caseiq
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Caseiq.
Salary
$114k – $155k
per year
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