HRA Advisor

The HRAnswers Advisor serves as the first point of contact for Yahoo employees and managers in the EMEA region, providing accurate and empathetic guidance on HR policies, processes, and systems. The role involves resolving a high volume of tier 1 and tier 2 requests, processing standard HR transactions, and collaborating with senior advisors and HR Business Partners for specialist guidance. The position requires applying company policies, leveraging AI tools for efficiency, and ensuring compliance with internal controls and data privacy standards.