Human Resources Generalist
Intouchcx
About this role
The Human Resource Generalist (Employee Relations Specialist) manages employee relations functions to support organizational goals, including handling inquiries, performance management, and policy administration. They also conduct investigations, support employee requests, and participate in HR projects, contributing to a positive work environment.
Skills
About Intouchcx
intouchcx.comIntouchCX is a global BPO and customer experience provider that delivers outsourced contact center services and dedicated agents for brands. It combines purpose-built AI and advanced technology with customized strategies to provide omnichannel customer support and improve operational efficiency. Positioning itself as a growth partner for innovative companies, IntouchCX scales customer engagement through analytics, workforce solutions, and tailored programs across channels and geographies.
About Intouchcx
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Intouchcx.
Salary
$30k – $50k
per year