Identity & Numbering Operations Analyst (APAC Number Provisioning Specialist)

Vonage(1 month ago)

HybridFull TimeMedior$73,191 - $98,036 (estimated)Identity & Numbers Operations

About this role

The Numbers Specialist on the Identity & Numbers Operations team manages Vonage's telecommunications inventory for APAC, ensuring customers can acquire, port, and use DIDs and Short Codes in compliance with local regulations. The role works closely with carrier partners, Regulatory Operations, Sales, and Legal to support audits, porting processes, and regional regulatory requirements. The specialist also contributes to operational optimisation and automation to improve cost, quality, and scalability of carrier services.

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Required Skills

Provisioning
Compliance
Porting
Carrier Management
Regulatory Support
Troubleshooting
Optimisation
Automation
SIP
VoIP

+14 more

About Vonage

vonage.com

Vonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.