Twilio

Phone Numbers Operations Specialist 2

Twilio(26 days ago)

RemoteFull TimeMedior$65,448 - $88,426 (estimated)Phone Numbers Operations
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About this role

The Phone Numbers Operations Specialist 2 runs Twilio’s global phone number operations, helping customers port numbers, procure short codes and Sender IDs, and access required numbering resources. The role is part of the Phone Numbers Operations team within Twilio’s Super Network and supports operational infrastructure that catalogs and delivers connectivity. This position is a remote, India-based role that participates in rotational schedules and occasional travel for in-person meetings.

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Required Skills

  • Customer Support
  • Issue Resolution
  • Data Logging
  • Process Learning
  • Carrier Management
  • Troubleshooting
  • Written Communication
  • Time Management
  • SQL
  • APIs

+3 more

Twilio

About Twilio

twilio.com

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.

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