iLab Operator

Howard University

2 days ago

3.7 on Glassdoor

Onsite

Full Time

Junior

0 applicants

Apply to 100+ jobs

About this role

The Service Desk Support Technician at Howard University provides Tier 1 technical support to the campus community, assisting with hardware and software issues, managing IT equipment, and utilizing service management systems to meet service level agreements. The role involves direct customer service, ticket management, and hardware support within a university environment.

Skills

About Howard University

howard.edu

Welcome to the home of excellence in truth and service. Founded in 1867, Howard University is a private, historically Black research institution.

Recent company news

Preston Hollow Advocate

Debra Hunter's resume: Howard University Law, UT Southwestern Medical Center, Texas Women's Foundation, Oncor Electric Delivery Company, etc.

1 day ago

The Dig at Howard University

NVIDIA Partners with Howard University for its GTC Student Experience Event

Oct 31, 2025

AFRO American Newspapers

How the Howard University School of Business equips students for entrepreneurial success

Oct 5, 2025

Aramark

Howard University Selects Aramark Collegiate Hospitality to Lead Reimagined Campus Dining Experience

Jul 22, 2025

The Dig at Howard University

Howard University Announces Forthcoming AI Certificate Program, Research Funding Proposal Partnership with OpenAI, and more at AI Initiative Town Hall

Oct 24, 2025