Imaging Tier 1 Support Agent - (Remote)

The Imaging Tier 1 Support Agent provides front-line support to imaging technicians throughout the service process, managing work orders, troubleshooting within Tier 1 scope, and documenting service activity. This remote role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The position involves coordinating with internal teams to ensure all required steps are completed efficiently.