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Implementation Analyst at Esper - ApplyBlast

Implementation Analyst

Esper

2 months ago

3.4 on Glassdoor

Austin, Texas, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Implementation Analyst will lead end‑to‑end deployments of the Esper platform for government customers, guiding them from kickoff through go‑live, configuring systems, structuring data, and training administrators. This role focuses on delivering high‑quality implementations and ensuring customers can effectively use the platform, without owning post‑launch success or account expansion.

Responsibilities

Drive new customer implementations from kickoff to go‑live
Gather requirements and configure the Esper platform
Provide administrator training and remote support to government clients
Collaborate with cross‑functional teams to ensure consistent onboarding
Log billable hours and track project status and milestones

Skills

About Esper

esper.com

Headquarters

Austin, Texas, United States

Company Size

11-50 employees

Founded

2018

View Profile

Esper Regulatory Technologies, Inc. provides cloud-based policy management software for government and public sector organizations. The platform automates policy workflows, regulation and code management, policy publication, and audit trails to enhance transparency, compliance, and governance across state and local governments.