Implementation Consultant Lead - CCaaS
Sprinklr(2 months ago)
About this role
The Implementation Consultant Lead at Sprinklr oversees the delivery of enterprise voice solutions across CCaaS and CPaaS platforms. The role owns execution and continuous improvement from onboarding through go-live, serving as the company’s Voice SME to ensure technical excellence and an outstanding customer experience.
Required Skills
- CCaaS
- CPaaS
- SIP Trunking
- PSTN
- Call Routing
- IVR
- WebRTC
- QoS
- Telephony
- Troubleshooting
+7 more
About Sprinklr
sprinklr.comUnify your front-office teams, tools and touchpoints with Sprinklr's AI-powered customer experience management platform. Eliminate the chaos of using multiple CX tools.
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