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Implementation Consultant at Zendesk - ApplyBlast

Implementation Consultant

Zendesk

14 days ago

3.7 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Medior

0 applicants

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About this role

An experienced Implementation Consultant joins the Professional Services team to design, implement, and optimize Zendesk as a complete resolution platform for enterprise customers. The role focuses on aligning customer requirements with Zendesk's product capabilities and industry best practices to drive customer outcomes and value. This position involves leading discovery workshops, translating business processes into scalable solutions, and coaching customers on platform adoption.

Responsibilities

Lead discovery and design workshops to translate customer requirements into Zendesk solutions
Manage end-to-end implementation projects and deliver professional services engagements
Coach customers on platform adoption and best practices to achieve measurable value

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.