Implementation Engineer (Cisco/Omnichannel CX)

Sutherland

9 days ago

Huila

Onsite

Full Time

Senior

0 applicants

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About this role

A senior technical role responsible for designing, implementing, and supporting Cisco UCCE, CUCM, and various contact center solutions. The position involves working closely with various teams, vendors, and clients to ensure effective infrastructure and program delivery, along with mentoring and cross-training staff.

Skills

Qualifications

BS in Computer Science or Engineering6-8 years experience

About Sutherland

sutherlandglobal.com

Sutherland is a global digital transformation and business process services company that helps enterprises modernize operations and customer experience. It leverages AI, analytics, cloud, automation and digital engineering to design and run customer-facing and back‑office processes. Combining technology platforms, consulting and managed services, Sutherland delivers industry-specific solutions that drive efficiency, innovation and measurable business outcomes for large organizations worldwide.