Implementation lead

Watershed(2 months ago)

New York, NYOnsiteFull TimeMedior$112,500 - $143,800Customer

About this role

The Implementation Lead at Watershed is responsible for overseeing the end-to-end delivery of implementation services for enterprise customers, ensuring alignment between customer needs, timelines, and successful service execution. This role requires building strong relationships with both technical and non-technical stakeholders, managing project risks, and facilitating communication between customers and internal teams. The ideal candidate has 3-4 years of experience in management consulting or B2B SaaS implementation, with a knack for navigating complex projects while maintaining a focus on customer success and internal coordination.

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Required Skills

Implementation Management
Customer Relationship Management
Project Scoping
Risk Management
Product Knowledge
Stakeholder Coordination
Communication Skills
Systems Thinking
Detail Orientation
Time Management

+2 more

About Watershed

watershed.com

Codecademy is an online learning platform that offers interactive coding lessons in a variety of programming languages and web development technologies. It is designed to help learners of all ages build their coding skills through hands-on practice and real-time feedback. Codecademy provides a range of courses, from beginner to advanced levels, covering topics such as Python, JavaScript, HTML, CSS, and more, making programming accessible to anyone looking to enhance their digital literacy. With an emphasis on community and collaboration, Codecademy also offers forums and project-building features that facilitate peer learning and support.