Implementation Lead

Texture(30 days ago)

RemoteFull TimeSenior$150,000 - $180,000Delivery + Operations

About this role

The Implementation Lead at Texture is responsible for leading the onboarding and execution phases for the company’s most complex and strategic customers. This senior individual contributor role requires making real-time decisions to ensure timely value realization while managing cross-functional collaboration with Engineering, Product, and Sales teams. The Implementation Lead also triages delivery issues, improves onboarding processes, and mentors Implementation Specialists to enhance the overall quality of customer delivery.

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Required Skills

Customer Onboarding
Delivery Execution
Risk Management
Communication Skills
Stakeholder Management
Process Improvement
Documentation Management
Cross-Functional Collaboration
Triage Management
SaaS Tools

+3 more

About Texture

www.texture.energy

Texture is an AI-native platform designed to enhance coordination in energy operations across assets, teams, and partners. Utilizing AI-powered workflows, live data, and secure collaboration, it streamlines processes and improves efficiency in energy management. The platform offers standardized data models and real-time decision-making capabilities, making it a vital tool for energy leaders aiming for responsive and optimized operations. By eliminating the need for custom integrations, Texture ensures that systems, devices, and personnel can work seamlessly together to drive actionable insights in energy operations.