Implementation Manager

InvoiceCloud(28 days ago)

HybridFull TimeManager$126,790 - $166,099 (estimated)Operations

About this role

The Implementation Manager at InvoiceCloud is responsible for analyzing, documenting, and deploying complex software and biller integrations for external customers. The role requires applying payments domain knowledge and project management to deliver integrations, support QA/UAT, and coordinate cross-functional stakeholders. It combines configuration, technical analysis, client-facing activities, and delivery planning to bring clients live successfully.

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Required Skills

Project Management
Payments
Integration
CRM Configuration
Technical Analysis
QA Testing
Stakeholder Management
Customer Training
Communication
Microsoft Office

+3 more

Qualifications

Bachelor's Degree
Project Management Training

About InvoiceCloud

invoicecloud.net

New Relic is a cloud-based observability platform that helps engineering and operations teams monitor, troubleshoot, and optimize software and infrastructure performance. Its suite includes application performance monitoring (APM), infrastructure and Kubernetes monitoring, logs, distributed tracing, browser and synthetic monitoring, and a queryable telemetry store (NRQL) for custom dashboards and analytics. Customers instrument applications with lightweight agents and APIs to collect high‑cardinality metrics, traces, and events, then use unified visualizations, alerts, and dashboards to detect and resolve issues faster. New Relic is used by developers, SREs, and IT teams to gain end-to-end visibility across modern cloud-native, containerized, and serverless environments.