PetDesk

Implementation Manager

PetDesk

1 day ago
Remote
Full Time
Medior
10 applicants
PetDesk
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About this role

PetDesk is seeking an Implementation Manager responsible for onboarding and configuring new veterinary clinic customers through a personable, consultative post-sales process. The role involves training, technical troubleshooting, and developing strong customer relationships to ensure a smooth transition to their client communication software.

Skills

Qualifications

3-5 years of customer-facing experienceExperience with software implementation or customer successProficiency in learning software applicationsExperience with Salesforce or Zendesk is preferred
PetDesk

About PetDesk

petdesk.com

Industries

Technology

This company offers veterinary practice software that helps clinics reclaim time and strengthen client relationships through integrated communication tools, phone systems, direct online booking, AI-powered clinical notes, and customizable marketing. Built for veterinary clinics and hospitals, the platform centralizes scheduling, messaging, and patient records to streamline workflows and reduce administrative burden. Clinics use it to grow revenue and retention by simplifying bookings, automating outreach, and improving in‑clinic efficiency.

About PetDesk

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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