Customer Success Manager
PetDesk
About this role
Customer Success Managers at PetDesk own the post-sales experience, driving adoption and retention across a large portfolio of accounts. They analyze customer activities, build relationships with veterinary practice managers and owners, and utilize data to identify growth opportunities and ensure customer success.
Skills
Qualifications
About PetDesk
petdesk.comIndustries
Technology
This company offers veterinary practice software that helps clinics reclaim time and strengthen client relationships through integrated communication tools, phone systems, direct online booking, AI-powered clinical notes, and customizable marketing. Built for veterinary clinics and hospitals, the platform centralizes scheduling, messaging, and patient records to streamline workflows and reduce administrative burden. Clinics use it to grow revenue and retention by simplifying bookings, automating outreach, and improving in‑clinic efficiency.
Recent company news
PR NewswirePumpkin Pet Insurance Now Part of the PetDesk Pet Insurance Guide for Smarter, Connected Pet Care
Oct 23, 2025
Purdue University College of Veterinary MedicineExpanding Diversity, Equity and Inclusion in Veterinary Nursing is Focus of New PetDesk Scholarship
Jan 15, 2021
American Animal Hospital Association - AAHAApplications of AI in Veterinary Practice
May 1, 2024
FortuneAs vet bills jump 40% in recent years, startup Snout raises $110 million for its ‘membership’ model to defray costs
1 month ago
Fred Grier | SubstackSan Diego Startups Attract Nearly $4B in Venture Capital in 2023
Dec 18, 2023
About PetDesk
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PetDesk.
Salary
$52k – $78k
per year