Frontline Group
An Implementation Manager oversees the full lifecycle of customer implementations, ensuring successful onboarding, configuration, and deployment of products or services. The role involves managing cross-functional teams and delivering projects on time and within scope.
Frontline Group is a call center consulting and outsourcing firm that provides outsourced tech support and trained customer service agents. They partner with organizations to design and operate customer support programs, offering staffing, training, and operational optimization to improve customer experience and efficiency. Frontline positions itself as a resource for leaders seeking to innovate contact center strategy through tailored consulting and managed support services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Frontline Group.
Frontline Group didn’t post a salary, so this is our estimate from similar listings.