Sr. Implementation Consultant

A Senior Implementation Consultant at Sprinklr supports enterprise clients in Japan with the successful delivery and long-term adoption of the company's AI-native Unified Customer Experience Management (Unified-CXM) platform. This role involves leading end-to-end implementations, managing project activities, and acting as a primary collaborative partner between clients and internal engineering teams to ensure business outcomes are met. The position requires guiding junior members and facilitating workshops to drive platform usage and operational improvements for major brands.