Balto
The Implementation Manager at Balto leads the technical onboarding and deployment of Balto's AI Contact Center solutions for new customers, managing multiple concurrent implementations and serving as the primary technical point of contact throughout the lifecycle. The role involves coordinating with customers and internal teams, handling integrations, troubleshooting, and ensuring successful go-live and post‑sales support.
Balto is the #1 Contact Center AI software. Explore agent assist, automated QA, business insights, coaching, call summarization, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Balto.
30% below the average for this role