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Implementation Manager at Proton.ai - ApplyBlast

Implementation Manager

Proton.ai

1 month ago

4.2 on Glassdoor

Cambridge, Massachusetts, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Implementation Manager at Proton leads standard customer engagements from pre-sales solutioning through successful go-live, acting as the customer-facing owner of the project plan and outcomes. This role involves translating distributor workflows into technical implementations, managing stakeholder governance, and driving integrations and data readiness. The position serves as a growth path into an Engagement Manager role, focusing on delivering value quickly and ensuring customer adoption.

Responsibilities

Lead customer engagements from pre-sales through successful go-live
Translate distributor workflows into technical implementation plans
Drive integration, data readiness, testing, and user training

Skills

About Proton.ai

proton.ai

Headquarters

Cambridge, Massachusetts, United States

Company Size

11-50 employees

Founded

2018

View Profile

Proton is an AI‑powered CRM platform purpose-built for distributors that centralizes customer and product data, fosters accountability, and focuses sales and operations teams on high‑value work. Its product suite includes a distributor CRM, Pronto (an AI agent), and Proton PIM — a product information management system that collects and organizes product data for you. By combining automation, AI assistance, and industry‑specific workflows, Proton helps distributors streamline processes, improve visibility, and drive revenue growth.