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Implementation Officer at Moniepoint - ApplyBlast

Implementation Officer

Moniepoint

1 month ago

3.4 on Glassdoor

Jos, Plateau, Nigeria

Hybrid

Full Time

Medior

0 applicants

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About this role

The Implementation Officer at Moniepoint is responsible for guiding new retail customers through the adoption of the Moniebook POS system, ensuring they become active and confident users within the first 30-60 days. This hybrid, outsourcing role bridges sales and long‑term customer success by designing onboarding programs, delivering training, monitoring adoption, and handing off accounts to account managers.

Responsibilities

Design and execute tailored onboarding programs
Deliver live training and enablement for retail staff
Monitor adoption metrics and manage issue resolution

Skills

Qualifications

Bachelor's degree in Business, Technology, Communication or related field

About Moniepoint

moniepoint.com

Headquarters

London, England, United Kingdom

Company Size

1001-5000 employees

Founded

2015

View Profile

Moniepoint is a fintech platform that powers payments, banking, and back-office operations for businesses and their customers, with a focus on financial inclusion in emerging markets. It provides an all‑in‑one suite — including payments acceptance, merchant POS and digital banking tools, APIs and operational services — that helps merchants, SMEs and agent networks run and grow their financial services. Moniepoint positions itself as an infrastructure partner for businesses and financial institutions, simplifying transactions, payouts, reconciliations and customer account management. Its mission centers on expanding access to formal financial services and enabling commerce across underserved markets.