Implementation Specialist, Automotive SaaS

The Implementation Specialist at myKaarma owns the technical configuration and implementation readiness for service scheduling, digital check-in, and vehicle inspection solutions. This role involves partnering directly with automotive dealership customers to understand their workflows and operational needs, translating those requirements into reliable, scalable solutions. The specialist serves as a technical escalation resource, resolving complex configuration challenges and ensuring infrastructure readiness before training begins. Working closely with Deployment Managers and the Training Team, the role ensures each solution is fully configured and prepared for a successful launch.