Implementation Specialist
DocNetwork(1 month ago)
About this role
An Implementation Specialist at DocNetwork supports customer onboarding and successful adoption of the CampDoc and SchoolDoc platforms, ensuring clients experience smooth transitions and on-time seasonal launches. The role is part of the Client Success team, working within a collaborative pod to drive customer satisfaction and retention. This is a hybrid position based in Ann Arbor, MI.
Required Skills
- SaaS Configuration
- Workflow Logic
- Organization
- Time Management
- Communication
- Consultative Skills
- Implementation
- Account Management
- Excel
- Google Sheets
+10 more
About DocNetwork
docnetwork.orgDocNetwork provides electronic health record (EHR) software specifically designed for camps, child care programs, and schools, centralizing student and camper health information in one place. The platform streamlines immunization tracking, medication administration, health screenings, consent forms, and incident reporting to help programs manage care and meet regulatory requirements. DocNetwork is a secure, cloud-based solution (HIPAA-aware) that reduces paperwork and improves communication between staff, clinicians, and families. It’s built to simplify onboarding, daily health operations, and reporting for youth-focused organizations.
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