Implementation Specialist

DocNetwork(20 days ago)

HybridFull TimeMedior$50,000 - $60,000Client Success

About this role

An Implementation Specialist at DocNetwork is a member of the Client Success team supporting the CampDoc and SchoolDoc platforms used by camps, schools, and community organizations. The role is based in Ann Arbor, MI with hybrid work options and works within a collaborative pod reporting to a Client Success Lead. This position focuses on enabling successful client adoption of the company’s health and safety SaaS solutions.

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Required Skills

SaaS Configuration
Workflow Logic
Time Management
Communication
Consultative Skills
Excel
Google Sheets
Problem Solving
Detail Orientation
Tech Savvy

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About DocNetwork

docnetwork.org

DocNetwork provides electronic health record (EHR) software specifically designed for camps, child care programs, and schools, centralizing student and camper health information in one place. The platform streamlines immunization tracking, medication administration, health screenings, consent forms, and incident reporting to help programs manage care and meet regulatory requirements. DocNetwork is a secure, cloud-based solution (HIPAA-aware) that reduces paperwork and improves communication between staff, clinicians, and families. It’s built to simplify onboarding, daily health operations, and reporting for youth-focused organizations.