Implementation Specialist

Cordance(4 days ago)

HybridFull TimeMedior$103,576 - $137,198 (estimated)Customer Success

About this role

Cordance is hiring an Implementation Specialist to support Spiro’s AI-powered CRM platform, serving as the bridge between customers and internal technology teams. The role manages end-to-end onboarding and system integrations across portfolio companies to ensure seamless launches and rapid time-to-value. It focuses on aligning implementations with customer business goals and continuous improvement.

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Required Skills

Onboarding
Data Integration
Project Management
Stakeholder Communication
API Knowledge
Data Mapping
Process Optimization
Customer Success
AI Literacy
Troubleshooting

Qualifications

About Cordance

cordance.co

Cordance (branded under the Permanent Group) is a technology and consulting group focused on "accelerating the growth" of its clients. The firm provides software development, digital-transformation and IT consulting services to help organizations build, scale and operate digital products and teams. Cordance positions itself as a strategic partner combining technical expertise with broader group resources. Its web presence links to the Permanent Software Group on LinkedIn and emphasizes growth and partnership.