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Implementation Specialist at Auctane - ApplyBlast

Implementation Specialist

Auctane

3 months ago

3.0 on Glassdoor

Manila, Philippines

Onsite

Full Time

Junior

0 applicants

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About this role

The Associate Implementation Manager executes the new merchant onboarding process for Auctane's shipping software products, driving merchants to peak shipping efficiency quickly. This role involves understanding business needs to create personalized solutions, managing project plans with training sessions, and collaborating with stakeholders to ensure successful go-live dates. The position requires guiding merchants through platform configurations, maintaining strong relationships, and transitioning accounts to support teams upon completion.

Responsibilities

Execute new merchant onboarding processes within defined timelines
Deliver structured training sessions to ensure successful platform activation
Configure accounts, stores, and automation rules for optimal shipping
Maintain clear communication and project management to meet go-live dates
Transition completed accounts to Customer Support teams smoothly

Skills

About Auctane

auctane.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

View Profile

ShipStation Global (formerly Auctane, following its merger with WWEX Group) is an intelligent end-to-end shipping and logistics platform serving 3M+ customers worldwide and processing over 3 billion shipments annually. The company operates a portfolio of logistics and software brands — including ShipStation, Stamps.com, Worldwide Express, Unishippers, GlobalTranz, Packlink, and Metapack — spanning ecommerce fulfillment, parcel, freight, and specialty shipping. With 45,000+ carrier partnerships and 600+ integrations, ShipStation Global provides comprehensive logistics solutions for businesses of all sizes across the globe.