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© All Rights Reserved. ApplyBlast.com
Affinda Group
The Implementation & Support Specialist at Affinda Group is responsible for managing customer support tickets and leading the onboarding and implementation journey for clients using the company's AI-powered document processing software. This hands-on role involves project managing key customer engagements from solution design through to go-live and hyper care, while also helping to design tailored solutions for client needs. The position requires strong organizational and communication skills to manage client relationships and drive product improvements based on customer feedback.
Affinda Group is a parent company whose four subsidiaries—Affinda, Pathfindr, Draftable and Vesparum—use artificial intelligence to solve complex business problems. The group focuses on accelerating AI adoption across people, processes and P&L by automating complex workflows (including document AI) and embedding models into real-world operations. Its offerings are designed to drive faster ROI from AI investments while simplifying integration and change management. Affinda Group positions itself as a practical AI partner for organisations that need production-ready automation rather than experimental pilots.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Affinda Group.
Affinda Group didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role