Implementations

Silna Health(2 months ago)

New York, NYOnsiteFull TimeSenior$128,319 - $172,664 (estimated)Operations

About this role

The Implementation Lead at Silna is responsible for managing the end-to-end implementation lifecycle for healthcare provider clients, from pre-sale technical demonstrations to successful pilot deployments. The role involves designing scalable deployment workflows, optimizing implementation processes, and ensuring customer satisfaction through effective stakeholder management. Reporting to the COO, the Implementation Lead collaborates with cross-functional teams to troubleshoot issues, aligns solutions with healthcare operational challenges, and utilizes data-driven strategies to drive continuous improvements.

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Required Skills

Implementation Management
Customer Onboarding
Technical Demonstrations
Deployment Workflows
Data Analysis
Relationship Building
Change Management
Stakeholder Management
Communication Skills
Analytical Mindset

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About Silna Health

www.silnahealth.com

Silna Health is a healthcare technology company that focuses on streamlining administrative processes for providers. Their innovative platform automates critical tasks such as prior authorizations, benefit checks, and insurance monitoring, allowing healthcare providers to focus more on patient care. Silna aims to improve care readiness, reduce patient wait times, and enhance operational efficiency, ultimately ensuring that patients are ready to receive necessary care seamlessly. The company is dedicated to increasing payment certainty and improving patient outcomes across various healthcare specialties.