In-Store Clienteling Manager, ION Orchard

The Prada In-Store Clienteling Manager drives a client-centric culture to execute the global CRM strategy and enhance the customer experience. This role involves developing staff, managing high-value client portfolios, and collaborating with management to maximize store sales performance and brand loyalty. As a brand ambassador, the position focuses on recruiting new customers and strengthening relationships with existing Very Important Clients (VICs).