Forward Financing
The Inbound ASD Customer Support Representative provides customer service to clients with general questions about their funding, while supporting the Account Servicing Department. This role involves handling inbound contacts requiring advanced English and Spanish fluency, managing balance inquiries, payoff information, and payment support. The position focuses on driving customer satisfaction and efficiency through collaborative efforts across the Santiago and Boston offices.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2012
Forward Financing is a fintech lender that provides flexible capital solutions to small businesses across America, including revenue-based financing and business loans. The company emphasizes accessible eligibility criteria, a fast online application process with same-day funding, and a transparent approach tailored to the unique needs of small business owners. Over its decade-plus history, Forward Financing has helped more than 92,000 small businesses access over $4.8 billion in capital.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Forward Financing.
Forward Financing didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role
Bilingual Spanish Inbound Customer Service Representative
Travel + Leisure Co.
Bilingual Call Center Registered Nurse (English/Spanish)
AssistRx
Bilingual Call Center Registered Nurse (English/Spanish)
AssistRx
Customer Service Representative - Bilingual
Uline
Translator
City of Elkhart
Intake Specialist
Broughton Partners