Inbound Bankruptcy Call Specialist
Encore Capital Group(14 days ago)
About this role
The Inbound Bankruptcy Call Specialist handles inbound calls related to bankruptcy and probate law, working with legal and collections teams to resolve legal and financial issues while ensuring compliance. The role involves investigation, communication, and coordination with various departments within a high-volume call center environment.
Required Skills
- Customer Service
- Legal Research
- Call Center
- Communication
- Bankruptcy Law
- Probate Law
- Investigation
- Compliance
- Relationship Management
- Legal Documents
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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