STERRY
STERRY Limited is seeking a proactive Inbound Customer Support Representative to manage incoming calls and inquiries for their e-commerce, public relations, and marketing services. The role involves assisting customers with order tracking, returns, and account issues while collaborating with various internal teams to ensure timely resolutions. Ideal candidates will document interactions in a CRM system and meet specific performance metrics regarding call quality and customer satisfaction.
STERRY is a growth marketing agency focused on ecommerce, advertising, PR, and creatives solutions. The agency helps clients generate revenue through services including crowdfunding, email/SMS marketing, advertising, public relations, and e-commerce. STERRY has generated over $150 million for its clients across platforms like Kickstarter.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for STERRY.
STERRY didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role