Inbound Customer Retention Representative
TruGreen
About this role
The role is an inbound Customer Retention Representative who fields calls from customers requesting cancellation and works to retain their business by explaining product value and offering retention options. The position is focused on resolving concerns, applying company quality standards, and meeting sales/retention targets in a commission-driven environment. The job requires being located in the United States and representing the TruGreen brand in all communications.
Skills
Qualifications
About TruGreen
trugreen.comTruGreen is a lawn care services company that provides fertilization, weed control, aeration, pest management, and other residential and commercial lawn treatment services. The company operates in the landscaping and home services industry, helping customers maintain healthier lawns through recurring treatment and maintenance programs.
Recent company news
BobVila.comTruGreen Is Giving Away 6 Weeks of Free Lawn Care This February to Get Your Yard Ready for Spring
1 month ago
Tacoma News TribuneArmy Ranger veteran and son win $12M verdict after a Pierce County crash
Sep 26, 2025
CVN News|VIDEO| Check Out These Key Moments in Three Headline-Making Trials
Oct 23, 2025
www.bobvila.comTruGreen Honors Veterans With a Military Discount on Lawn Care Plans
Nov 10, 2025
PR NewswireTruGreen Ranks 10th on List of Happiest Companies in America in 2018
Dec 8, 2017
About TruGreen
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TruGreen.
Salary
$28k – $51k
per year