Inbound Customer Retention Representative
TruGreen LawnCare(1 month ago)
About this role
The role is an inbound Customer Retention Representative who fields calls from customers requesting cancellation and works to retain their business by explaining product value and offering retention options. The position is focused on resolving concerns, applying company quality standards, and meeting sales/retention targets in a commission-driven environment. The job requires being located in the United States and representing the TruGreen brand in all communications.
Required Skills
- Customer Retention
- Inbound Calls
- Escalation
- Conflict Resolution
- Data Entry
- Microsoft Office
- Sales
- Communication
- Time Management
Qualifications
- High School Diploma
- GED
- Associate Degree
About TruGreen LawnCare
trugreen.comNeed lawn care maintenance or treatment services? TruGreen's your go-to for personalized lawn care. Click here or call us at 800-464-0171 to learn more.
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