Inbound Customer Service Agent
SFA Societe Francaise des Asc(1 month ago)
About this role
An Inbound Customer Service Agent at KONE will act as the voice of the company, managing customer queries and complaints from receipt to resolution. This role is based in the Operations Centre in Moline, IL, and involves ensuring customer satisfaction through effective communication and problem-solving.
Required Skills
- Customer Queries
- Data Entry
- Call Handling
- Problem Solving
- Communication
Qualifications
- High School Diploma
- 3+ Years Customer Service Experience
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