Inbound Customer Support Manager
Alfa Laval(5 months ago)
About this role
As an Inbound Customer Support Manager at Alfa Laval, you will be responsible for scaling and optimizing the inbound marketing function to deliver a seamless customer experience while driving revenue opportunities. This role involves leading a team that serves as the first point of contact for customers through various communication channels, ensuring inquiries are handled promptly and effectively to foster customer satisfaction and business growth.
Required Skills
- Customer Service
- Team Leadership
- CRM Management
- Problem Solving
Qualifications
- Bachelor's Degree in Business
- Communications
- Marketing or Related Field
About Alfa Laval
alfalaval.comEnhancing customers’ competitiveness through world-leading sustainable solutions within the Energy, Food, Water and Marine industries.
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