Technical Support Analyst (US Shift)
Clarivate(2 months ago)
About this role
Clarivate is seeking a Technical Support Analyst to join their Customer Care team, serving as a first point of contact for inbound customer inquiries and providing expertise on technical and product functional issues. This role is integral to enhancing customer satisfaction by diagnosing and resolving issues effectively.
Required Skills
- Technical Support
- Customer Service
- Diagnosis
- Product Knowledge
Qualifications
- BS in Library Sciences
- BS in Computer Science
About Clarivate
clarivate.comClarivate aims to fuel the world's greatest breakthroughs through enriched data, insights, analytics, workflow solutions and expert services. Find out more.
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